Q1. Why is the application not starting on a reload screen?
You should press the “Try Again” button.
If the application still can’t proceed, we recommend you uninstall the application and delete the relevant data on your phone, and download the latest version on App Store or Google Play and launch again. This shall not affect your Bee balance given you have not signed out before a 24-hour session ends.
Q2. Do I need to verify all Facebook accounts, Apple ID and Phone number?
No, you are only required to verify one of your Facebook accounts, or phone number, or Apple ID at stage 1. Bee Network will require further verification from you when the project has entered next phases.
Q3. Can I change my username?
No, the user name (i.e. referral code) cannot be changed as this is your unique ID registered with Bee Network.
Q4. Can I change my name?
Yes, we will very soon introduce the feature of letting users change their name in the app, please wait for our next app update. Secondly, we will do KYC in the next phases, so you still have time to change it later.
Q5. Can I change the referral code who invited me to join Bee Network?
No, It is unfortunate that we cannot change the one who invited you to the application because we will have to respect and honor our referral system.
Q6. Can I change my phone number if I used phone verification for the first sign-in?
No. Once you have chosen to use a phone number as your signup method, you can only login your Bee account by SMS verification to that phone number. Therefore, if your SIM card is not a fixed mobile phone for some reasons, we suggest you use Facebook or Apple ID as your sign-in method.
Q7. Why can't I set up my security circle?
Security Circle & Verifier role will be launched in phase 2.
Please refer to the White Paper, Point 3 & Phase 2 about Security Circle:<a href="white-paper">https://bee.com/white-paper</a>
Q8. What are Bee's official social media channels and email address?